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Thank you for your interest in working with us at The Heart Group.

Current Job Openings

Job Title: Care Team

Reports To: Manager, Patient Services

Job Summary: This position is responsible to ensure essential work of the care team is completed daily through guidance, influence, support and monitoring for completion of essential individual and team responsibilities.

Performance Requirements:

  • Creates a professional, friendly and welcoming environment for patients
  • Takes personal responsibility for accurate and timely execution of routine job duties
  • Willingly accepts additional duties and/or projects as needed

Knowledge

  • Knowledge of organizational policies and procedures for patient care, including infection control, universal precautions and environment of care
  • Knowledge of the principles and practices of patient confidentiality, HIPAA and medical chart documentation, reporting, medical records and referral management
  • Knowledge of chart preparation, test and lab ordering and results retrieval, faxes, medication refills, medical record requests, initiating and returning patient phone calls and authorizations for medications, procedures and scheduling

Skills

  • Skilled in every element of the Medical Assistant role
  • Skilled in understanding and responding effectively to diversity in the workplace
  • Skilled in analyzing situations accurately and taking effective action
  • Skilled in clinical documentation using electronic medical record system while maintaining security compliance standards

Abilities

  • Ability to multitask, manage priorities and workflow, including timely response to phone calls, requests for records and medication refills
  • Ability to obtain required authorizations from insurance companies and schedule hospital procedures for the physician
  • Ability to anticipate and react calmly in emergency situations
  • Ability to maintain clean, organized and properly stocked patient examination rooms
  • Ability to plan, organize and execute and monitor care team to ensure timely completion of daily responsibilities
  • Ability to communicate clearly, effectively and professionally
  • Ability to motivate and encourage others to achieve team and practice performance goals
  • Ability to be approachable and sincere
  • Ability to multi-task, manage changing priorities and workflow
  • Ability to obtain required authorizations from insurance companies and schedule hospital procedures for the physician

Education:  High school diploma or GED, MA Certification, EKG Technician Certification preferred. Vocational or college coursework a plus

Experience:  Minimum three years’ experience as a Medical Assistant

Equipment Operated:  Blood pressure monitoring, EKG machine

Work Environment:  Position includes varied activities, including standing, walking, reaching, bending and lifting. Requires full range of body motion including assisting patients with safe transfer. Requires finger dexterity and eye-hand coordination and the ability to lift up to 50 pounds. Scheduled evening and hours in rotation with other department staff.

Physical Requirements:  Must possess the physical and mental abilities to perform the tasks normally associated with a Medical Assistant. May be exposed to contagious diseases and other patient-related conditions.

Email resume to Hillary Gutierrez at: hgutierrez@theheartgroupfresno.com